Privacy policy | Aldanah Tour

Introduction

At Aldanah Tour, we value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and share personal information we receive from you when you use our website and services.

Information We Collect

We collect personal information you provide directly to us when requesting a quote or contacting us, such as your name, email address, phone number, and any other information you choose to share.

We may also collect technical information about your use of our website.

How We Use Information

We use the information we collect to respond to quote requests and inquiries, manage your booking, and communicate with you about your tour program.

We do not sell or share your personal information with third parties for marketing purposes without your consent.

Protecting Your Information

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

We keep your personal information confidential and comply with applicable data protection legislation.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. Any changes will be posted on this page, and if the changes are material, we will provide prominent notice.

Your Rights

You have the right to access, correct, or request deletion of your personal information, or object to its use. To exercise these rights, please contact us using the details below.

Use of Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to improve your experience on our website and understand how you use it. You can control cookie usage through your browser settings.

Sharing Information with Third Parties

We may share your personal information with service providers who work on our behalf (such as analytics tools). All such providers are required to protect your privacy and use information only for purposes we approve.

How to Contact Us

If you have any questions about this Privacy Policy, please contact us via:

📧 Email: [email protected]
📱 Phone/WhatsApp: +355693567810

Last updated: August 4, 2026.

Related policies: Privacy Policy | Terms and Conditions | Cancellation and Refund Policy

How the current website handles enquiries

The enquiry form collects the details you choose to submit: contact information, travel dates, group and children’s ages, destinations, budget and message. Requests are stored in the website database and sent to the Aldanah team through its email service so the team can prepare and follow up on your offer. Please do not submit passport details or payment card information through this form.

Our hosting and email providers process the information needed to deliver these services. Technical logs and temporary request limits help keep the service reliable and prevent abuse. The enquiry form does not collect payment information or create an online booking.

When enabled, the website records daily totals for page views, searches without results, form starts, successful submissions and WhatsApp clicks. These counters contain the page path and language, with no customer details, persistent visitor identifier, advertising cookies or cross-site tracking. They respect the browser’s Do Not Track setting.

This website uses Google Analytics through Google Tag Manager to measure visits and interactions. The service may use cookies and browser identifiers and sends technical usage data to Google. We do not intentionally send enquiry messages or traveller details to analytics. The analytics code does not load when the browser’s Do Not Track setting is enabled or on preview websites.

Requests remain available for follow-up; automatic deletion of enquiry records is not currently configured. Operational backups rotate across 14 daily database copies and up to four media archives. You can request access, correction or deletion through the contact details in this policy; the team will review your request and any applicable retention obligations.